Samsung smart hub cant download apps

So i restored the tv to factory settings, unplugged the evolution kit, and restored the TV without the evolution kit to factory settings as well. Everything is updated firmware. I can install apps fine before I plugged in my evolution kit, but I still can't afterwards. Then I call up samsung. They ended up transfering me to remote management who resets everything again, the guy ends up saying that he doesn't know why its not working and then says he is going to transfer me to his supervisor.

Ten minutes later I get hung up on without talking to anyone else. So i play around with the settings, and I notice that when its redownloading the stock apps in the smarthub I get a download error. Also I'm missing my playstation now app. I gave up for the night and went to bed.

Today, I called back and the guy on the other line did the same steps the other guy did and then left to go talk to people and the guy said that one of his coworkers had a similar issue today and that they think it's a problem on samsungs servers. I am a bit frusterated with the whole situation, and i'm wondering if anyone else has had the same issue with there TV and or Evolution kit that has a solution on how to fix it.

Go to Solution. After doing the factory reset listed here all apps worked again after a year of messing with the Smarthub issue. We also messed with blocking of cloudfront. I tried some self-diagnostics without success. I connected with a Samsung helpdesk rep via chat and he walked me through an hour of testing much of which I'd already done myself with no success. Before doing that I poked around the web until finding this thread. I've read the entire thing.

In addition, a number of servers, protocols and other features offered by free providers are fewer than paid ones. Reddit is a go-to community for users when it comes to discussing different products and services with other users worldwide.

I hope this article proved to be of some assistance to you. Share your feedback in the comments section below. Download and play game being selected. Register an account if you do not have it.

The App Details Window showing the information on the selected app is displayed. Affiliate Disclaimer: We might earn affiliate commissions if you decide to purchase through our link. For more information, read here. If you are facing issues like App freeze, black screen, playback error etc. Then you can follow this solutions. Once there click on the Tools on remote and hit reinstall.

If nothing above works for you then you can update the TV automatically or manually whichever possible. Step 3.

Select Yes to update the TV with the latest software version if available. Find the model number of your TV. Type the model number into the search bar, then select the correct model from the list. Ensure you click Show More as this will allow you to also download the guide showing you how to upload the software to your particular TV.

Do comment below for any assistance or support if needed to solve the issues with Smart Hub Apps. Also, please subscribe to our DigitBin YouTube channel for videos tutorials. Tags: Apps Fix Streaming. Took all of 5 mins. Please Advise. Tried everything for an older UN46EH Nothing worked. Unfortunately I just bought a new Samsung TV but after this it will be the last. I will not forgive this. I removed the batt for a minute, put bak in, TV on If this even helps 1 person, Im glad.

Very frustrating for me. Feb 24, 1 0 10 0. Last edited by a moderator: Feb 24, I have wi fi which on my pc,smart tv,and mobiles. How connect my Acer laptop ES to my Samsung smart tv?

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